Below are some of my columns that have featured in several newspapers.
If you'd like to share any of these with friends, I'd be honoured. I just ask that you please copy the whole column including my copyright and web address ... thanks. The more people that Go M.A.D. with us the better.
Just click on the title in the contents section and it'll take you straight to the story. Alternatively, just scroll through.
Enjoy!
Arcadia
2008
2007
July 31 2008
Stop complainingIn 2006, American Reverend Will Bowen challenged his congregation to go 21 days straight without complaining. For good measure he included sarcasm and gossip. To help remember, he gave each person a purple wristband.
The rules of the challenge were simple. If you complained or entered into sarcasm or gossip, you had to switch the band to the other wrist and start over.
The Reverend remembered the words of Maya Angelou, “If you don't like something, change it. If you can't change it, change your attitude. Don't complain.”
He had also heard that it takes 21 days to form a new habit. What started with 230 people in his congregation quickly spread to 300 of the friends, family and co-workers and has now become a world-wide movement that has distributed over five and a half million purple wristbands.
When first starting the challenge Reverend Bowen admits he felt demoralised when he realised how much he did it. People caught themselves complaining about the weather, their weight, the boss, family, money, petrol prices…you name it.
Common feedback was that wearers would change the wristband dozens of times a day, then less and less, then go a whole day without complaining.
This simple program helps set a trap for people's negativity and redirects their mind towards a more positive and rewarding life.
If you want to take the 21 day challenge, visit http://www.acomplaintfreeworld.org/ where you can order wristbands for free – you just pay the postage.
Or why not don a rubber band or piece of ribbon and start today! Your little piece of the world is bound to be much better for it.
July 24 2008
As part of the World Kindness Movement, it presents simple, positive ideas aimed at promoting a sense of meaning and fulfilment in both the giver and receiver.
They've even done surveys in kindness revealing that ‘participating in regular, small acts of kindness is beneficial to your health, longevity and well being.' Benefits listed in ‘The Healing Power of Doing Good' by Allan Luks and Peggy Payne as mentioned on the site, include better weight control, stronger immune system, reduction in pain, relief from arthritis and asthma and reduced cancer activity.
In looking around the site I discovered a ‘kindness checklist' that shows ways to be kind to the earth, one another and yourself. There's kindness quotations, stories, a list of kind things to do and even a ‘Certificate of Kindness' to award yourself or someone else for a kind deed.
This revolution in kindness doesn't just stop at the individual. You can find a list of how to's if you're interested in starting your own Kindness Group and resources for schools who want to become involved in a program that connects students with their peers in other countries with the view to exchanging stories and suggestions related to kindness.
So let me know if you decide to start your own Kindness Epidemic. I want to be infected!!
July 17 2008
A world of dreams‘My dream' is a collection of photographs by John Bougen and James Irving. These kiwi cousins set out on a world-wide travel adventure, along the way photographing children and asking them, ‘If one of your dreams could come true, which one would it be?'
Some answers are what you'd expect. ‘To be a professional ballet dancer' smiles Maria Macarena of Paraguay. I want to go to Disney World' replied Patrice Athanaze from Dominica in the Caribbean.
Some wishes give me more of an understanding of different cultures such as 15 year old Te Ariki from Rotorua, New Zealand who wants to be ‘the ultimate pig hunter.' In contrast, a same age boy, Mattias Jehlbo from Stockholm, Sweden wishes to be the one who finds the cure for HIV/Aids.
Many are simple dreams, yet seemingly impossible to fulfil. Six year old Brandon Jefferies from Belize in Central America wants his papa back home, while the dream of teenager Ella Janvier of Haiti is to ‘Fly away.' When asked where to she replied, ‘Anywhere but here.'
I feel joy when I read ‘For everybody to be as happy as me' from six year old Karlotta Bhjaltadottir from Iceland and sadness when 12 year old Indonesian Eki Mustakim wants ‘To get enough money from begging to become a shoeshine boy at the airport.'
13 year old Daniel Soltero works a Rag and Bone Cart with his brother in Uraguay and said, ‘What is the point of dreaming?'
Let's remember the point of dreaming; to inspire us to create a better world. And let's make our dreams big, bold and beautiful enough so we can fulfil the dreams of the children in it.
July 10 2008
Linger LongerI have many wise words, inspiring pictures and poems posted on the wall of my toilet. Being the only loo in the house, I sometimes question whether it's a good idea to encourage people to stay there longer than usual.
But of course the conversations that ensue about a particular piece that has touched a chord with the lavatory lingerer is well worth the wait.
This week I'll share one of my favourites. Attributed to Nelson Mandela, it was written by Marianne Williamson in her book ‘Return to Love.'
If you've not read it before, take it slow and feel the words resonate. If you've heard it before, may it serve as a reminder of your greatness.
Perhaps you will cut it out and place it on your toilet wall, to inspire the next visitor.
Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness, that most frightens us.
We ask ourselves, who am I to be brilliant, gorgeous, talented and fabulous? Actually, who are you not to be? You are a child of God. Your playing small doesn't serve this world. There's nothing enlightened about shrinking so that other people won't feel insecure around you.
We were born to make manifest the glory of God that is within us It is not just in some of us - it's in everyone! And as we let our own light shine, we unconsciously give other people permission to do the same.
As we are liberated from our own fear our presence automatically liberates others!
July 3 2008
Ask for what you wantIt's amazing what happens when you ask for what you want. I've spent most of my life not asking. As a child, the consequences of asking where not always pleasant, so I learned to ‘make do' or ‘do it myself'…not very empowering beliefs for a living a life of abundance.
Fearing rejection, “If I ask they may say no,' we often keep our needs to ourselves. Something I've come to learn is that when we don't ask, it actually robs people of the pleasure of giving.
Take our forthcoming book sale for example. I'm teaming up with Maleny group Friends of Ebenezer to raise funds for orphans in Africa. I volunteered to gather the books together and in so doing I needed to ask people to donate them.
It's proven a great exercise in asking and a reminder that people really love to help. Some actually thanked me for giving them the opportunity to clear some space. Others asked if I'd like ‘more stuff' which I've gladly accepted for a forthcoming Ebenezer Garage Sale.
I now have a garage bursting at the seams with people's generosity…all because I asked. Perhaps there are areas in your life where you've decided not to ask - when you need help at home, with transport, with the children, with a new business.
We often don't ask for help because we believe the task is onerous. I was moaning about doing my tax to a friend when she grabbed her diary and insisted on a date for us to do it together. Turns out she loves doing figures!
I encourage you to ask. If the answer is no, that's great! Ask someone else, or ask in a different way, but keep asking. Oh and if you have some spare books….would you like to donate them to our sale??
June 26 2008
The words jumped off the email at me. It was exactly what I needed to hear at that moment. Ten little words that were meant, it would seem, just for me.
We may call it coincidence, luck, attraction or divine intervention. However you look at it, I think it's kind of neat that we get that little message of hope or inspiration right when we need it. The trick is to be open enough that you don't miss it.
We can be so busy that we won't see or simply don't trust the signs of love, support or affirmation that are around us all the time. It could be a magazine story that you find while waiting in the doctor's surgery or a book sitting on the counter at the library. When I felt a little emotionally lost a couple of weeks ago, I looked up and found the shopping centre directory reminding me ‘You are here.'
If we trust enough to know that where we are in this very minute is exactly where we're meant to be, then everything that is in our lives right now is also exactly what is meant to be. The newspaper article that catches our eye, the page where our book falls open, even the graffiti on the toilet wall can all be signposts to lead us along our path.
Long ago I decided that it's not my purpose to question or decide where these signs come from, nor what they mean or what I'm meant to ‘do' about them. I'd rather just accept each gift with thanks and let it take me wherever it's meant to.
As for what's happened since reading that email quote? That story is for another day.
June 19 2008
Give yourself for freeDo you know it costs absolutely nothing (or very little) to brighten someone's day? When we offer something of ourselves as a gift to another, it gives twice…to them and us.
Here's my ten favourites:
1. A smile – it costs nothing and provides an instant face-lift. 2. A hug is wonderful in winter…or anytime really! 3. ‘Thank you' – two simple words that show you care. 4. ‘I'm sorry' – two simple words that can heal a wound. 5. ‘I love you' – three simple words that can open a heart 6. Appreciation - an anonymous note under a door or a windscreen wiper. 7. Listening - just close your mouth, turn on your ears and open your heart. 8. An honest compliment - you can always find something to admire in another. 9. ‘Go for it!!' – Offering encouragement, support and belief in someone. 10. Sharing a meal is more than just about the food - it's sharing your home
I'd love to hear your favourite ways to add some cheer and make a difference in someone's life.
June 12 2008
Here comes the rain againIt always interests me how we often allow the weather effect our emotions. I know that if we don't receive enough vitamin D through sunlight we can become depressed and sick, but what I'm talking about is our everyday mood.
Think about our recent run of rain and recall how many times it's come up in conversation and you'll know what I mean.
It's just rain! It happens! It comes, it goes and it comes again. Sometimes it comes in nourishing bucketfuls, filling tanks and dams. Sometimes it's a tad too generous, bringing severe flooding and even death. But it is what it is…rain!
We can choose to complain “I'm sick of this rain,” or joke sarcastically “I'm starting to grow webbed feet,” or just accept it…“Oh look, it's raining again!”
Sadly, some people let the rain and other people, situations or events effect how they feel. Why not instead choose to feel how you wish, despite those external factors that you have no control over.
One of my favourite books, ‘Loving What Is' by Byron Katie teaches us to love something (or someone) just as it is. “It's not the person or the situation that causes us pain” she says, “Rather, it's our wanting it (or them) to be different that causes us the pain.”
If we can learn to ‘love what is' in our life right now, then every day will be filled with sunshine…or rain!
©Arcadia Love 2008 www.themadwoman.com
June 5 2008
After Darkness Comes LightTrusting in the proverb ‘It is always darkest before dawn,' has helped me throughout my life. When I experience my own fears or hear of a ‘disaster,' be it caused by human hand or by nature I'm reminded that although it may be difficult to see at the time, good will come of it.
October 12, 2002 was a black day in Bali. 202 innocent people, mainly young international tourists and Indonesians were killed and over 300 seriously injured by a bomb attack outside popular nightclubs on Jalan Legian Kuta.
Established only days after the Bali bomb blast YKIP was established. Yayasan Kemanusiaan Ibu Pertiwi or the Humanitarian Foundation for Mother Earth, YKIP is dedicated to helping the needy in Bali through health and education programs.
Its founders were business people, doctors, officials and volunteers who set up and helped to organise the Bali Recovery Group which coordinated the work of the NGOs in the first six confusing months after the blast.
All of YKIP's initial projects were related to the direct victims of the blast, however as most of their needs are now provided for, YKIP has turned its focus to health and education issues and to projects that improve the lives of the poor who live on Bali.
After tragedy comes healing, after despair comes hope and after the darkest moment of the night there comes light once again…if only we can open our hearts enough to let it shine on and through us.
For more information on YKIP, visit http://www.ykip.org/
May 29 2008
What's the truth anyway?Remember your Mum or Dad warning you to ‘Always tell the truth?' and we've most likely passed that same good advice on to our children. But what is the truth? It appears cause for debate even among the learned.
‘The truth will set you free' said one person and Mark Twain wrote ‘If you tell the truth you don't have to remember anything.'
But what if I'm not ready to confess ‘the truth' to my eight year old about Santa, the Easter Bunny or the Tooth Fairy…or any fairies for that matter, in order to keep a little magic in her world? Some would argue that fairies are indeed real…just ask the Irish!
I prefer Andre Gide's take, ‘Believe those who are seeking the truth; doubt those who find it' or George Bernard Shaw who said, ‘New opinions often appear first as jokes and fancies, then as blasphemies and treason, then as questions open to discussion, and finally as established truths.'
So what about my friend who asks me to tell her ‘the truth' about her new hairdo…you know, the one that's cost her half a week's pay? My truth may be ‘it looks awful,' another friend says it's ‘fantastic.'
So if the truth is just my opinion, what I believe to be true, then perhaps I'll choose to follow The Buddha's offering: ‘Believe nothing, no matter where you read it, or who said it, no matter if I have said it, unless it agrees with your own reason and your own common sense.
I'll follow my heart, my instincts and my sense of ‘rightness' and please, if you ask for my opinion, know that it may not be ‘the truth!'
May 22 2008
Man's Search for MeaningViktor E. Frankl's outstanding classic ‘Man's Search for Meaning' is a personal account of his struggle for survival during the three years he spent in Auschwitz and other Nazi concentration camps.
Doctor of Medicine and Philosophy, one of Frankl's key ideas as outlined in the preface by prominent American Rabbi Harold S Kushner is that ‘Life is not primarily a quest for pleasure, as Freud believed, or a quest for power as Alfred Adler taught, but a quest for meaning.'
Frankl believed that the great task for any person is to find meaning in his or her life. He saw three possible sources for meaning: in work – doing something significant, in love – caring for another person, (as Frankl held on to the image of his wife through his darkest days in Auschwitz), and in courage in difficult times.
How might we find meaning in our own life? Taking Dr Frankl's ideas, we may look at our work and ask ourselves, is it contributing to the world in a positive way? Does it bring joy to others or ease their suffering or simply, do I love my work?
The second source of meaning – caring for another person may seem an easier one to discover, but how often do we start with good intentions, only to find our lives have become too ‘busy' and the caring gets pushed farther down our ‘to do' list to become yet another obligation rather than a source of pleasure…of meaning?
As for courage in difficult times, perhaps we can only know when we are faced with those times whether we'll be the person as Frankl puts it who, ‘Remains brave, dignified and unselfish or in the bitter fight for self-preservation forgets his human dignity and becomes no more than an animal.'
I believe that combining all three may reveal what we are searching for. That true meaning will be found in having the courage do significant work by caring for others.
May 15 2008
The gift of freedomI asked my friend Holly Bearman, a nurse working in Saudi Arabia if I could include an excerpt from her latest journal entry in my column. She immediately replied, “Yes, absolutely. Women in the West should know what's still going on in Islamic countries, saudi Arabia being the worst example."
Holly wrote: “I got 'a calling' to come to Riyadh. I wasn't sure why at the time. Now I know.
It was to find everything I could lose. The most precious things in life that cannot be bought. Liberty. Choice. Expression. A voice. Expansiveness. Love of life.
To know, finally, what it means to hear the 'sound of one hand clapping,' when one is so suppressed, within a society or circumstance, that one cannot clap both hands, one cannot dance, cannot run, cannot sing, cannot skip, cannot bike - ride, cannot drive,cannot travel freely or without danger and escort, cannot openly voice different opinions, different beliefs or spirituality, cannot commune with the 'complimentary gender' in a mature and platonic sense, cannot celebrate the diversity of humanity, cannot commune openly with nature or universe.
Cannot, cannot, cannot…
Everything is behind closed doors. Everything. As if the celebration of life itself is an immortal sin.
Oh, for the day when Saudi experiences an awakening and emerges from this dark age…and the average woman in this black, confined world... can.”
Surprisingly when I read Holly's entry, I didn't feel angry or sad or frustrated. I felt appreciation… for those small gifts that I take for granted in my precious, abundant life.
Those gifts that I don't give a second thought to…singing, laughing, speaking, wearing what I want and travelling to wherever I want to go.
We do live such ‘can' lives.
I am grateful for the gift that these women, whom I shall never meet have given to me and I hope that one day, the gift of freedom will be returned to them.
May 8 2008
Happy Mothers DayAuthor of 12 best-selling books, Maya Angelou travels the world captivating audiences and spreading her legendary wisdom. When she glides into the room, full of grace and wisdom, she commands respect simply through her presence.
Poet, educator, historian, actress, playwright, civil-rights activist, producer and director, Dr Angelou has been described as having ‘a unique ability to shatter the opaque prisms of race and class between reader and subject throughout her books of poetry and her autobiographies.'
I dedicate this Maya Angelou poem to mothers throughout the world. As we celebrate Mother's Day lets give thanks for the other 364 days a year as well and for that one special day when, through her, we began our amazing life.
Woman Work
I've got the children to tend The clothes to mend The floor to mop The food to shop Then the chicken to fry The baby to dry I got company to feed The garden to weed I've got shirts to press The tots to dress The can to be cut I gotta clean up this hut Then see about the sick And the cotton to pick.
Shine on me, sunshine Rain on me, rain Fall softly, dewdrops And cool my brow again.
Storm, blow me from here With your fiercest wind Let me float across the sky 'Til I can rest again.
Fall gently, snowflakes Cover me with white Cold icy kisses and Let me rest tonight.
Sun, rain, curving sky Mountain, oceans, leaf and stone Star shine, moon glow You're all that I can call my own.
May 1 2008
Try slowing downI've decided to slow down. Not because I'm approaching 50. Not because I can't keep up. No, it's just because lately I've found more pleasure in the slow track. So many daily activities that I've been used to rushing through have become much more enjoyable when reduced to a steady, deliberate pace.
Take eating for example. Unless it's with someone else you'll find me turning pages of a book with one hand whilst shovelling with the other. I can now vouch for slow eating. Slowly chewing, chomping or crunching, savouring each mouthful. And you know something…you can actually ‘taste' the food! Try it with drinks too. Sipping far outweighs slurping when it comes to a nice hot cuppa.
Driving is the same. The aim is usually to get from point A to point B is as short a time as is legal and then perhaps relax. I remember as a teenager being ushered into the car for a ‘Sunday drive.' Mum would sit in the front with her knitting and look up every so often to point out some interesting landmark. Dad was a slow, cautious driver. Partly for safety reasons, but mostly to avoid the wrath of Mum!
I've found many other areas of my life that deserve the slow treatment…even if just to experience the difference, just occasionally and just to see how it feels.
When it comes to involving your partner (if you have one), nothing beats a slow dance… or a slow kiss yum. Use your imagination and I'm sure you'll discover other things to enjoy slowly as well!
Why not give your brain a rest and slow your thinking down (some would call it meditation), go for a slow walk and discover small things you've never noticed before. Even your breathing can be slowed down (some call that relaxation).
Hmm, I'm starting to feel the benefits already. I'll think I'll head off for a little slow nap.
April 24 2008
Why wait?People often say “I'd love to give to charity, but I'll wait until I have more money” or “When I finish paying for the house/the car/the holiday, then I'll start giving.”
What I've experienced is that the sooner you start giving, the sooner you'll become abundant. The sooner ‘true wealth' will be attracted to you. Now I'm not suggesting that you go and give all you money away…though I'm sure if you did, you'd receive a great learning.
I just believe in giving to others as soon as we have something to offer…be it our time, resources or money. If we wait until we have ‘enough' then it may never happen. If we agree with the principle of ‘as ye sow, so shall ye reap' or live by the belief in karma – what goes around, comes around, then why on earth would we wait?
These ‘life laws' teach us that everything we give will be returned to us ten or even a hundred fold. You may have heard of wealthy people who have a hard time giving their money away because, in their words “It just keeps coming back!” Or those who give their time to charities and find that the rewards they receive in the way of fulfilment and peace is beyond value.
If we can teach a child to give 50 cents of their $5.00 pocket money to someone in need, it becomes a habit…a way of life, to share what we have with others. They learn to ‘tithe' or ‘give ten percent' of their income away to someone or something they believe in, no matter how much they earn.
What lessons can we learn from people in poor countries who, by our standards seem to have very little, yet they will share their last piece of bread with you? What do they receive in return? A sense of rightness, inner peace and love…true wealth beyond that which our ‘rich' western mind can fathom.
April 17 2008
“But,” I hear you ask, “What's a gal like you doing hanging out with a bunch of entrepreneurs?”
Let me explain. They're not just any entrepreneurs, but ‘social' ones. Now I obviously don't get out enough as I had thoughts of a ‘social entrepreneur' being the same as a regular one…just more outgoing!
An online search revealed the true definition: ‘Social entrepreneurs are individuals with innovative solutions to society's most pressing social problems. Ambitious and persistent, they tackle major social issues offering new ideas for wide-scale change.
Rather than leaving societal needs to the government or business sectors, social entrepreneurs find what is not working and solve the problem by changing the system, spreading the solution and persuading entire societies to take new leaps.'
Further investigation revealed that social entrepreneurs often seem to be possessed by their ideas, committing their lives to changing the direction of their field. They are both visionaries and ultimate realists, concerned with the practical implementation of their vision above all else.
Non profits, foundations, governments and individuals fund and advise social entrepreneurs around the planet. Colleges and universities run programs focused on educating and training social entrepreneurs.
Historically, Florence Nightingale, whose work in founding the first nursing school and developing modern nursing practices would today be regarded as a social entrepreneur. One well known contemporary social entrepreneur is Nobel Peace Prize recipient Muhammad Yunus, founder and manager of Grameen Bank which offers micro-loans to people in developing countries.
‘Hey' I thought, ‘These are my kinda people!' So when I was invited to go to ‘school' with 250 of them, it didn't take long for me to decide.
So I now too am a social entrepreneur, empowered to work on social problems from the ground up and not wait for positive change to come from the top down
©Arcadia Love 2008 www.themadwoman.com
April 3 2008
Creating a LegacyIn February 1968 Martin Luther King, Jr., delivered the following sermon. It may serve to inspire you as it does me. To remember that what's truly important is the legacy I leave when I'm gone.
“If any of you are around when I have to meet my day, I don't want a long funeral. And if you get somebody to delivery the eulogy, tell them not to talk to long.
Every now and then I wonder what I want them to say. Tell them not to mention that I have a Nobel Peace Prize. That isn't important. Tell them not to mention that I have three or four hundred other awards. That's not important.
I'd like somebody to mention that day, that Martin Luther King, Jr., tried to give his life serving others. I'd like for somebody to say that day that Martin Luther King, Jr., tried to love somebody.
I want you to say that day, that I tried to be right on the war question. I want you to be able to say that day, that I did try to feed the hungry. And I want you to be able to say that day, that I did try in my life to clothe those who were naked.
I want you to say, on that day, that I did try in my life to visit those who were in prison. I want you to say that I tried to love and serve humanity.”
Excepts from Martin Luther King, Jr.'s sermon were played two months later at his nationally televised funeral service.
After reading this sermon I was encouraged to write my own eulogy, to ask “What would I want people to say at my funeral?” It's a work in progress and I'm hoping I'll have many more years to write it. Some of us will not, but we can all start today to create a life that we wish to be remembered for.
March 27th 2008
Many years ago, at the end of one of his talks, someone from the audience asked the The Dalai Lama, “Why didn't you fight back against the Chinese?”
His Holiness looked down. Then after a few moments, his face grave, he said, “Of course the mind can rationalise fighting back, but the heart, the heart would never understand. Then you would be divided in yourself, the heart and the mind - and the war would be inside you.”
I never forgot those words. I continue to ask myself, where is there a war inside me? Where am I not at peace? Where is my heart and mind divided?
I remember receiving another lesson at a less auspicious yet equally impactful event. It was a youth training program and after a full day, the facilitator was involved in a discussion with the young participants about what they wanted most in the world. The group agreed that peace was the most important thing.
The facilitator calmly stood up and quietly suggested that each young person was a hypocrite.
“You spent this morning complaining about your brothers and sisters, whinging about your parents, bored with school and angry at your community, yet you dare to say you want peace in the world. You will only find peace when you create it in your family, at your school and in your community. Only when your heart is full of peace will there be peace in the world.”
Those two lessons have stayed with me. I still work on creating that peace in my heart that I want for the world. I believe it to be a lifelong journey, but one that is worth taking – one peaceful step at a time.
Begin now to make peace with those who have been hurt by your words and your actions. And most of all… make peace with you.
March 20th 2008
The Power of One
One. It's a simple word, an easy number, yet ‘one' can have incredible impact on the world.
When I first read Bryce Courtenay's magnificent epic ‘The Power of One' it was the title that first captured my attention. I remembered John(ny) Farnham singing about a lonely and sad number one, which I believe made it to number one on the charts.
One is the starting point when we learn to count, yet it's also an enviable place to finish - ‘She made it to number one!'
Recently I've come to realise another use for this tiny little number. One that holds more significance to me that any book, pop song, 1,2,3 or place in a race.
My friend Lenore Burton who runs a group supporting African orphans explained to me that it only takes the cost of one cappuccino a week to provide a child in Africa with food, clothing, shelter and an education.
I got to thinking. Perhaps there were other ‘ones' I could live without so that someone else could live. I found out that buying one less lipstick a year would provide books for a child in India.
One less meal, I discovered would restore the sight of a woman in the Pacific region, allowing her to see her young child for the first time. One haircut, just one less haircut per year would buy a bicycle for a man in Vietnam, enabling him to find work and provide for his family.
Start applying the power of one in your life. Remember, change begins with one thought, followed by one word, followed by one action.
As English writer Sydney Smith said “It is the greatest of all mistakes to do nothing because you can only do a little. Do what you can.”
March 13th 2008
I read with interest a recent letter to the editor commenting on poor service and felt to share this article by Ken Blanchard and Barbara Glanz from http://www.simpletruthsnews.com/.
Great service comes from the heart. It has to come from the inside out. You cannot mandate it. You can't threaten, reward or coerce people to care. You can only awaken the desire and then give them the permission and encouragement to make it come alive in their work.
Simply said, if people don't have in their hearts the desire to serve and make a difference for others, they will not give great service.
Johnny thought about what he could do to make his customers feel special. He didn't bother reading management books or looking for the trend of the month; he searched inside himself for a solution and what he found was real. It came from his heart and that's the part you can't pretend.
At the core of great customer service lies the heart of each employee. I often ask people, “What is your work?' What they almost always tell me is a job description or job title, yet we are so much more than that. We can bring our hearts to work with us!
When you think about the question “What is your work?” think about this – how is what you do every day making someone's life better? That is your very important work!
Johnny brought his heart to his job. He focused on what he could do in his daily work to make his customers feel special and their lives a little better.
No matter what our job or position may be, we each possess a unique understanding of this world and have our own ideas and gifts to share. Out truest gift can be found in our hearts if we look deeply enough and listen closely. When the heart is in the right place, the ego gets out of the way. That's when great service comes shining through.
March 6th 2008
Free Rice
It's a game that's taken off. From academics to truckies, CEO's to musicians it's becoming a positive addiction that is making a real difference. Secretaries admit to playing it during boring business meetings. Children are challenging themselves and parents and teachers are filled with praise and gratitude.
FreeRice http://www.freerice.com/been described as a ‘guilt free game with redeeming social value. It offers education, entertainment and an opportunity to participate in life changing feeding programs – all for free.
Here's how it works. FreeRice has a custom database containing thousands of words at varying degrees of difficulty. There are words appropriate for people just learning English and words that will challenge the most scholarly professors.
When given a word, you chose the correct definition by clicking on one of the multiple choice answers. If you get it right, you get a harder word. If wrong, you get an easier word. For each word you get right, FreeRice donates 20 grains of rice to the United Nations World Food Program.
FreeRice has two goals. 1. To provide English vocabulary to everyone for free and 2. To help end world hunger by providing rice to hungry people for free. It's all made possible by the sponsors who advertise on the site.
A teacher of fourth and fifth graders emailed FreeRice. “My students absolutely love the site. Almost daily they earn several thousand grains of rice!” she wrote. “You cannot imagine the joy in my heart when I look out and see 25 kids doing vocabulary work and enjoying it.”
To date over 21,000,000,000 grains of rice have been donated. When you play the game, and get good at it you can feel good, knowing that somewhere in the world, a person is eating rice that you helped provide.
February 28th 2008
An old man was travelling between villages when he met a young man passing in the opposite direction. The young man was moving very slowly, dragging his feet, with his head hung low. When he saw the old man, he stopped and gruffly enquired “Old man, what are the people like in the village from where you've just come?”
The old man stopped and thought a moment, then replied, “What were they like in the village you've just left?”
The young man started berating the people calling them all names under the sun. “It was a terrible village he said “The people were angry, rude and selfish and that's why I'm leaving.”
“Oh, that's a shame” said the old man “For you'll find the people in the next village exactly the same.”
The young man mumbled under his breath and continued on his way.
Before too long, the old man encountered another young man heading from the same village as the first young man.
“Greetings old man” he smiled as the two met.
“Would you mind telling me” he said “What are the people like in the village from where you've just come?”
“What were they like” replied the old man “In the village you've just left?”
“Oh they were wonderful” laughed the young man, “Always happy, very helpful, courteous and extremely generous.”
“Well it seems you're in luck” smiled the old man, “Because you'll find the people in the next village exactly the same.”
So, ask yourself the question, “What are the people like in your village?” Is your town reflecting your joy, beauty and love or your anger, fear and bitterness?
Remember, there is no place you can live that hasn't got you in it! No matter where you go…there you are!
February 21st 2008
Finish this sentence, ‘Young people today are…'
What did you come up with - out of control, disrespectful, lacking motivation, not like they were in my day, in need of a good hiding, or perhaps spoilt, self-centred, dangerous or rude?
If your blank was filled with such words then you just may not believe me when I tell you how my sentence ends. Try, courageous, free-spirited, generous, intelligent, fun, intuitive, creative, talented and compassionate.
In the past few years I'm had the pleasure of meeting the most amazing young people. Sometimes their outer packaging is a bit crumpled or scratched or ‘unique,' but engage them in a conversation about what's important to them in the world and you might start changing your list.
There's the teenager who started his own charity, built solar panels, flew with them to India and installed them in a hospital. There's young Australians building an orphanage in Peru and thousands of high school students each year participate in the 40 hour famine so that starving children can be fed.
Young people everywhere are speaking out and stepping up to create a better world. Perhaps they've figured that the ‘grown ups have stuffed up' so now it's up to them.
Visit The Oaktree Foundation http://www.theoaktree.org/ and read about how Dan, 19 created the “Make Poverty History' Concert viewed by over 500,000 people, how Hugh 24, founded an organisation that inspires thousands of young Australians to make a difference and Lucy, 17 who organised a festival that raised $10,000 to build a school in war-torn east Timor.
Believe in them, encourage them, support them, trust them and offer your wisdom (if they ask for it) and please, please listen to theirs. You…and the world will be rewarded tenfold.
© Arcadia Love 2008
February 14th 2008
Consider the global priorities in spending in one year (in US dollars)
Cosmetics in the United States - 8 billion. Ice cream in Europe 11 billion. Perfumes in Europe and the United States -12 billion. Pet foods in Europe and the United States - 17 billion. Cigarettes & Alcohol in Europe - 155 billion. Narcotics drugs in the world - 400 billion. Military spending in the world in 2006 - 1 trillion, that's $1,000,000,000,000.00
What it would cost to achieve universal access to basic social services in all developing countries?
Basic education for all - 6 billion. Water and sanitation for all - 9 billion. Reproductive health for all women - 12 billion and basic health and nutrition -13 billion.
It's easy to look at these figures and say, “Yes, but we don't spend that here in Australia.” The numbers may be different, but the disease is the same.
I'll know it's something I need to stay aware of in my own life; this need to fill up that empty space with food, TV, alcohol or more and more ‘stuff.' When we finally get it, that it's reaching out to others, listening, sharing, offering a piece of ourselves that will fill up that emptiness, not the next new TV, CD or DVD, new job, new clothes, new car or new house.
We already have enough money in the world to solve all the problems of the world. It's not the wealthy that are to blame, in fact more of the world's super-rich like Warren Buffett, Bill and Melinda Gates and Richard Branson are spending millions on programs that make a huge difference.
It's about our priorities. What we see as important. If you feel that easing the suffering of another human being is important, then perhaps you'll figure that you can live without one cappuccino a week and give that money so that one person can live.
© Arcadia Love 2008
February 7th 2008
My home is situated between Maleny High School and Maleny Primary, so I'm often caught in ‘peak hour' traffic before and after school. In our spread out little community, I fully understand the need for parents to drive their children to and from school. Safety, convenience, peace from the constant “Mum, I can't walk…it's too far” are all reasonable excuses.
Even if we try and throw a line to our children like “In my day, I used to ride five kilometres to school, backwards, in the rain, with no helmet…or seat,” it often falls on deaf ears.
You could also try “In some countries, children walk 50 kilometres to and from school …every day.”
If that still fails to hit the mark, you environmentally conscious teenager may respond when you tell them that school rush hour traffic causes pollution, congestion and danger outside most schools. If more children were to walk to school, then communities would experience the environmental and health benefits associated with having fewer vehicles on the road.
If you have a legitimate need to take the car to school, then read no further. If, however you'd like to consider trading your tyre rubber for some shoe rubber, then here are some great reasons to spur you (or them) on.
You can meet and make friends along the way. You cut down on pollution. You can chat with your children. You see more of your neighbourhood. You can put road safety rules into practice with young children. You can get fit. You make life easier for those who need to use the road. If you have littlies, then you'll find that strollers are much easier to park than cars. You save money and … it can be fun!
See you on the footpath!
© Arcadia Love 2008
January 31st 2008
Hope - verb: ‘to cherish a desire with anticipation,based not in the past or the present, but in the future.'
We hope for the best or haven't a hope in hell. As a child we'd swear with a ‘cross my heart and hope to die' and if we haven't given up hope, then we may hope against hope.
I believe this little four letter word is what keeps us going. We hear of people who have lost hope, curled up into a little ball …and died. We know those who want desperately to have hope but, unable to find it, lose their ‘shine' and slowly fade away.
If hope is such a vital energy that helps people hold on, believe in the good, have faith and keep going, then where is hope to be found?
Truth is, hope is never lost. Sometimes it just appears in unexpected places. The secret is not where to look, but in wanting to find it.
Waking up every morning gives me hope. A young person happily carrying groceries to my car fills me with hope. Seeing my daughter and her school friends meditating… there I find hope.
My community with all its colour, energy and life gives me such hope. I find hope when I hear stories of people reaching out to those in need. I see it when barriers are crossed and people come to learn about each another, arriving together at a place of peace. Courageous people who are making a difference by sticking their necks out and following their passion; in them I find hope.
If we look for small signs of hope we'll find them everywhere. Just as if we give up hope, we won't be able to find it no matter how hard we try.
Keep looking for hope in your life; in people, in community, in words and deeds and when you find hope, please share it with others. There's plenty to go around!
© Arcadia Love 2008
January 24th 2008
When I feel that my small contribution to the problems of the world can't be having much impact, I simply go sit on my toilet! Try posting some of these quotes on your toilet wall, then instead of reaching to the newspaper to read of more horrors, you might just find yourself inspired to do something to make a difference – to make the world a better place for having you in it!
German philosopher and missionary surgeon Albert Schweitzer was a man who rekindled the human spirit of others. "Do something for somebody every day for which you do not get paid," he urged.
At age 30, he fulfilled his vow to dedicate his life to mankind and became an international symbol of humanitarianism, his name synonymous with altruism. “Those among you who will be truly happy” he said “Are the ones who have sought and found how to serve.”
William James was a writer and philosopher, physician and artist, beloved by students for his zest for life. He knew that there is a ripple effect when helping others. He said, “There can be no difference anywhere that does not make a difference somewhere.”
President John F Kennedy said, “One person can make a difference and every person must try” and from spiritual writer Gita Bellin, “Everything I do and say with anyone makes a difference.”
Courageous writer Anne Frank was able to find optimism amid the isolation and horrors of her life in hiding. “How lovely” she wrote “To think that no one need wait a moment: we can start now, start slowly changing the world! How lovely that everyone, great and small, can make a contribution toward introducing justice straightaway!”
In the words of Ghandi, “Be the change you want to see in the world” and remember as Margaret Mead espoused “Never doubt that a small, group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.”
© Arcadia Love 2008
January 17th 2008
In Ethiopia, only one in ten women give birth with any trained professional, such as a midwife or a doctor present. When complications arise, as they do in approximately 15 percent of all births, there is no one available to treat the woman, leading to disabling injuries like fistula, and even death.
An obstetric fistula is a hole between a woman's birth passage and one or more of her internal organs. This hole develops over many days of obstructed labour, when the pressure of the baby's head against the mother's pelvis cuts off blood supply to delicate tissues in the region. This hole results in permanent incontinence of urine and/or faeces.
The majority of women who develop fistulas are abandoned by their husbands and ostracised by their communities because of their inability to have children and their foul smell.
In the late 1950s, Reginald and Catherine Hamlin, were dedicated obstetricians practicing gynecology in Sydney, but were eager to help the women who needed them most.
They got their chance in 1959, when they set out for Ethiopia. “Neither of us had ever seen an obstetric fistula before” Catherine recalls in her book, The Hospital by the River.
Before the Hamlins arrived in Addis Ababa, Ethipoia's capital there was no treatment available for fistula victims anywhere in the world. Most women – and there were thousands – had suffered in silence for years.
In their first year the Hamlins treated 30 fistula patients. In 1974, they opened the doors of Addis Ababa Fistula Hospital. It remains the only medical centre in the world dedicated exclusively to fistula repair.
Reginald worked diligently at the Hospital until his death in 1993. Catherine, now 82, has been nominated for a Nobel Peace Prize and continues to oversee the hospital and can frequently be found in the operating room performing the delicate fistula repair surgery she pioneered more than 40 years ago.
© Arcadia Love 2008
January 10th 2008
At Christmas, instead of writing the usual ‘this was my year' type email to my friends and family, I wrote what was close to my heart.
The response was overwhelming and I was encouraged by many to share these words in my column. So here they are.
As the year draws to a close I think about many gifts I have to be grateful for in my life.
Me, my daughter Jasmin, good health, a job that I love, living in Maleny, family and friends, love all around me, abundance of food, a roof over my head, freedom to express, rain and sun and clean air, the resources to have
all that I need and the opportunity to create all that I want.
I think of all the people in the world who, today, tomorrow and
next week will go without food or clothing or shelter…who do not have the opportunity for an education, who do not have access to medical care.
Those in pain. Parents who grieve for their lost children – stolen, or sold, or abused, or given away …or dead. Children who will not remember their parents …taken from them through disease or hunger or war.
Those who will lay down their sweet heads on the ground, cold, hungry, alone
for one more silent night.
I followed my email with a call to action - a list of organisations that help to ease the suffering of those in pain, those aching for a little food, those seeking a little shelter or those longing for a little love. I will share these in my column throughout the coming year.
My wish for you is a peaceful, loving, joyous, abundant and fulfilling New Year.
My wish for the planet is for more people who care enough to give, not just at Christmas, but all the year through.
© Arcadia Love 2008
December 20th 2007
I leave the writing of my column until the rest of my work is complete and the deadline is drawing near. I figure this will help me avoid thinking or planning and it will simply flow. Sometimes I'll pull a book from the shelf and see where it opens. Other times I make a cuppa and relax. Something always comes…except today. Nothing!
And so I wait. Patience is a virtue that I'm still learning…with a lot of help from my young daughter. It's raining. It's 30 minutes to deadline. A friend's advise pops into my head. “If in doubt, hang about!”
I look at the cows in the back paddock. A lady just called me and when she heard their loud mooing, asked me if it was a ringtone on my phone! “No, they're real” I replied.
I wait. I feel the darkness of clouds make their way across the blue. “Will the washing have time to dry before it rains?” I wonder.
“There is nothing as important as the present moment.”
Who said that?
The present! That's it! It's Christmas. Of course I'm meant to writing about the present. This present!
This feels like the best present ever. It's quite perfect here. I have no problems, no concerns, no fears while I sit, present, listening to cows, watching clouds.
What a great gift! I'd love to wrap some of this ‘present' for my busy friends to enjoy this Christmas.
I can't help thinking that after a day rushing around shopping, organising the kids, planning their Christmas gatherings and placing the last stamp on the last Christmas card envelope (they hope), that they may just enjoy it…if they can just stop and sit and wait for long enough.
I wish you a peaceful close to another amazing year!
© Arcadia Love 2008
To the question “What are you doing for Christmas?,” I've observed three types of answers.
- The “Aaaaaugh!!! I don't want to think about it,” answer
- The “I don't do Christmas” one, and
- “I create my own Christmas.”
Racing around buying presents, sending cards, attending social functions, eating too much and falling into a heap at the end vowing ‘Never again' I was definitely stuck in number one for most of my adult life.
I wasn't bringing joy to the world. My nights were far from silent and holy and I didn't even have a hall to deck with boughs of holly!
So I decided to give Christmas a miss altogether. I called my family, wished them a merry-you-know-what and headed off to my favourite little island, Coochiemudlo, in Moreton Bay.
All Christmas morning the beach was deserted, I was alone with my picnic basket and the seagulls. It soon filled with sounds of excited children and weary adults. I had a lovely, peaceful day, but there was still something missing.
Thanks to the Maleny Neighbourhood Centre, I now spend my ideal Christmas surrounded by friends on Christmas morning at a community breakfast in the park.
I am learning, year by year to create my ideal Christmas, one that is not dictated to by the media, retailers or even my family. Many are doing the same. Some fill their home with love and laughter, others throw an ‘orphans' Christmas party for people who are alone, some attend mass, others serve food to the homeless or visit nursing homes.
Many people these days are choosing to choose; to create the Christmas of their dreams. If you're stuck in the ‘Aaaaagh of Christmas and want to shift to something more meaningful, I suggest a wonderful program created by Maleny Life Coach Dixon Hammer. Visit http://www.theultimatechristmasgift.com/ and learn how to create the Christmas of your dreams.
© Arcadia Love 2008
December 6th 2007
I'm about to share with you the most important gift catalogue in the world.
Dan West's experience as a relief worker during the Spanish Civil War convinced him that what poor and suffering people need more than temporary help is the ability to support themselves.
In 1944 he founded Heifer International, an organisation that works to end world hunger by giving food and income-producing livestock and agricultural goods to poor families.
Seven million families in 125 countries have received a wide range of animals, from cows to camels, ducks to donkeys, alligators to alpacas even bees and trees. The animals are bought locally to maximise resistence to diseases and to support local economies.
Partnering with local groups, Heifer ensures that the agriculture it supports is sustainable, promotes animal health, water quality, soil conservation and efficient energy use.
The organisation teaches its recipients to pay it forward. Those who receive animals are required to share their first offspring with others in need. This agreement multiplies the impact of all donated animals and makes the recipients partners in the struggle against hunger and poverty.
When you log onto http://www.heifer.org/ you can ‘fill your cart' with a flock of chicks that will help families from Cameroon to the Caribbean add nourishing, life-sustaining eggs to their inadequate diets or a ‘knitting basket' - two llamas and two sheepthat will help struggling families earn extra income by shearing, spinning, weaving and finally selling woollen goods at the market.
This Christmas consider sending your friends an email advising them that their Christmas gift is a cow that will help a Kenyan widow with three children restore her family's health and income. Tell your family, ‘Guess what? We just helped a Tanzanian farmer have a better life.' What a beautiful gift and what a wonderful lesson to give those you love.
© Arcadia Love 2008
I reckon I've got the best next door neighbours. Now I'm not just saying that as a means to earn brownie points. My neighbours don't count them. I'm not in need of child care. My daughter is a welcome addition to their three child family any time of the day or night. I just want to share my experience, so it may encourage you, if you don't already to get to know your next door, across the street or down the road neighbours.
The first indication that the house next door was occupied was the sound of happy little children chatting over the fence with my eight year old daughter. Next thing I know there's four little faces at my back door asking for food. I offered a homemade iceblock which was politely accepted and made a mental note - set boundaries.
I've since learnt that it's not that my little neighbours are hungry every time they come over; it's that it's more fun to eat different food at someone else's house rather than the ‘same old' at your own. I've also learnt that boundaries with my neighbours have not only become unnecessary, but unimaginable.
Since moving to Maleny nine months ago, they have fed us dozens of meals, cared for my daughter as many times and been there to listen as I've shared fears, tears and ideas. We've talked about life over cups of chai, sung till after midnight and continue to grow together more as one family than two.
Indeed when it comes to boundaries, it's my neighbours who would have more need for them than me. I pop in and out of their house like it's just another room in my own. But rather than discourage, they welcome me, every time…with open arms.
If my neighbours and I should ever part there'll be a part of me that will grieve, yet another part will have learnt a valuable lesson. Next time I meet new neighbours instead of building fences and boundaries, I'll be heading straight over with a bag of homemade iceblocks and asking “Are you hungry?”
© Arcadia Love 2008
November 15th 2007
You've heard the story - give a man a fish and you'll feed him for a day, give him a fishing rod and he'll eat for life. I've just discovered a group that is encouraging people like you and I to lend the man (or woman) the money to buy the fishing rod so that he can fish, sell his fish, hire an apprentice and repay the loan!
I first heard about Kiva on the Oprah Show and then read about it again in Bill Clinton's new book ‘Giving.' Microcredit has been transforming the lives of millions of people in countries around the world for many years. Kiva is the first organisation to take microcredit online and link lenders and borrowers.
It operates on a people-to-people model, allowing individuals to make loans to borrowers seeking to establish small businesses in developing countries. People choose recipients on the website http://www.kiva.org/ and make a minimum loan of $25, becoming a ‘sponsor' of that business.
Throughout the course of the loan, usually six to12 months, you receive email updates from the business you've sponsored. As your loan is repaid (there's almost 100% repayment record) you can then choose, like most to reinvest.
I visited http://www.kiva.org/ and clicked on the first business. Gisela Edith Quinchori Loja lives in Tarma, Peru. She has requested a loan of $275 to strengthen the small food businesses that she owns. So far $225 has been raised. I read Gisela's story then clicked on another area that showed me who else has loaned money to Gisela. I found the Moore family in Kamerunga, Queensland who said “It is such a great way to see the impact your money has in someone's life.” Kiva is like a feel good story where everyone wins and what a wonderful way to help the world's working poor to make great strides towards economic independence.
© Arcadia Love 2008
November 8th 2007
Browsing the video shop for inspiration, the six part BBC documentary ‘Bob Geldof's Africa' almost leapt off the shelf and into my hands.
Until recent years, I'd never thought about the Irish singer, songwriter, actor and political activist beyond absently singing along in my teens to the Boomtown Rats chart topper ‘I don't like Mondays,' oblivious to the sobering meaning behind the catchy lyrics.
I was aware of Geldof's involvement in the Band Aid, Live Aid and more recently Live8 shows which he co-organised. Shows that raised awareness and hundreds of millions of dollars towards ending human rights atrocities. But back in those days I was more interested in the stars themselves than the cause for which they were singing.
Watching Geldof some twenty years later in the documentary he lovingly crafted, I was in awe of his raw, honest, no frills way of sharing ‘his Africa.' In a relationship that has spanned the past two decades, Geldof paints his reality of the continent he loves in a stunningly beautiful, profoundly poetic and deeply moving way.
We journey together by foot, on camel, up rivers and down sand dunes, through village and city, through wars, aids, oppression and liberation; slavery and cruelty, feast …and famine.
Watch this series and I'd be surprised if you'll be able to switch off, go to bed and sleep peacefully when, as Geldof said “Nearly every child in Africa will go to bed hungry tonight, lying down in their rags, their bodies aching with want.
Bob Geldof has his critics; people who stick their neck out usually do, but I believe the people in Africa who have benefited from his efforts would not be among them.
© Arcadia Love 2008
November 1st 2007
“The greatest disease in the west today is not TB or leprosy, it is being unwanted, unloved and uncared for. We can cure physical diseases with medicine but the only cure for loneliness, despair and hopelessness is love.
“There are many in the world who are dying for a piece of bread, but there are many more dying for a little love.”
When you read the words of Mother Teresa, you know somewhere deep down, they are true. But as another wise person once said, “To know is only to know, to truly know is to act!' So how can we bring more love into our lives and into the lives of others?
Here's one simple suggestion. Let go of the need to be right.
For me, the need to be right is a family legacy, a hand-me-down from my mother to me and it's one that I'm still letting go of – every day.
TV therapy guru Dr Phil asks his guests, “Do you want to be right, or do you want to be happy?” I've found that my ‘right-ousness' may bring me short term happiness (more like gloating), but long term misery.
How can I be happy when I have a need to continually prove that I'm right? Continually prove my worth? How can I be happy when it's always a win-lose. Surely all win-lose situations become lose-lose over the long term.
Only when you and I have let go of being ‘right fighters,' can we begin to truly love; to love one person, to love our community and to love our global sisters and brothers.
Only when we deeply care about another person's point of view, peace of mind and happiness can we begin to love. We can't ‘make' anyone happy, but we certainly can stop playing the ‘I'm right' game long enough to care.
© Arcadia Love 2008
October 25th 2007
Think Global, Act Local! It's a catchcry that's been around for years and I think it's time for a revamp. How does ‘Act Global and Local' sound?
I'm often confronted by people who challenge me on why I choose to support groups and charities that work in developing countries when we have problems on our own doorstep. My answer is simple and twofold. I go where my heart tells me and where I feel there is the highest need.
Let me explain. The M.A.D. (Make a Difference) Project is about inspiring people to do what feels right for them. It may be saving beached whales, raising funds for cancer research, clowning for sick children or holding the hand of a dying friend. Whatever brings joy and helps to ease suffering, that's the aim. It may be overseas, in the local community or in your own home.
As for the highest need, I've yet to find someone who'll disagree that food, clothing and shelter are our primary needs. There are certainly people in our country and, sadly in our community who live on the streets, have little clothing and often go hungry. The difference between here and say, India is that we have a support system, be it stretched to the limit … and we have choices.
The choices for the person on the streets in India are begging, prostitution, selling a body part or other illegal activities or worse, selling a child.
The short answer again is to follow what you're passionate about. Make a difference in whichever way feels right for you …locally or globally or ideally - both!
© Arcadia Love 2008
October 11th 2007
People's generosity amazes me. It shouldn't. I've seen it often enough now, but it still fills me with joy to witness the best in human nature.
A recent gesture of generosity was told to me by Lenore Burton who's busy organising an eight course fundraising dinner to help African orphans.
“A man rang up” she said excitedly, “And said he can't come.”
“And the good news?” I asked.
“He's donating $100 for me to give to two people who can't afford to go!”
I love that!
Last week, I was in the audience as Geraldine Cox, an Australian who's been running an orphanage in Cambodia for the past 14 years addressed a large group in Maleny.
One couple in that audience, so touched by the story of a young girl with polio, decided to cancel their forthcoming holiday and give the $3,000 instead to the girl for an operation to enable her to walk unaided. That's amazing.
You might say that it's easy to give when it involves children or orphans or sickness. I reckon it's always easy to give.
My friends Bruce and Gillian were out having dinner at a Mexican restaurant with their two children. “After our fill” Bruce said “We presented ourselves to the cashier to be advised that our bill had been taken care of. To our complete surprise and amazement someone had paid for our entire meal. Drinks and all!
“We were completely shocked” he said. “It brings a smile to my face to this day to even think of it!” It so inspired Bruce and Gillian that they now do the same every time their family goes to dinner.
“The joy “Bruce said “Is in deciding just which table we will surprise!”
Give. You will love it!
© Arcadia Love 2008
October 4th 2007
Indian traffic police in the city of Ahmedabad have taken a novel approach to the problem of speeding motorists. In the book ‘500 ways to change the world' The Global Ideas Bank (The Institute for Social Inventions), states ‘Instead of fining or reprimanding the drivers, the police officers remind them of the rules and offer them the gift of a rose.'
The project is part of the ‘No sticks, only carrots' approach to policing, which aims to raise awareness and understanding, rather than being punitive.
As the deputy police commissioner K.K. Ojha explained, “We have decided not to treat traffic rule violators as offenders, but as citizens ignorant of traffic rules. And to drive home the point, we have evolved this method of giving roses as a goodwill gesture.”
The sheer surprise that accompanies the action ensures the message is not forgotten and the approach is also helping to change the attitude of local people toward the police.”
There's a part of me that can't help wondering if the project might work as well if instead of ‘rewarding' negative behaviour, if drivers were caught making positive moves… behaving well, instead of badly.
Still, I applaud the move as doing something positive in the world, rather than creating more negativity. Imagine the driver who arrived home and upon presenting his wife with a beautiful rose, had to then explain how he obtained it!
Visit http://www.globalideasbank.org/ for a multitude of creative ideas aimed at improving society.
© Arcadia Love 2008
September 27th 2007
Last week, I lost a dear friend Helen, who decided she didn't want to play this game of life any more. Helen's death and the way she chose it brought for me so many insights, gifts and lessons. Through the pain of my loss I was able to look at Helen's decision and ask myself “What would I have done?”
Putting myself in Helen's shoes, as much as I was able brought me to a place of peace where I could see that her decision was just that … her decision. I was able to let go of all the ‘shoulds' and ‘what ifs' and accept what was. The truth that she's gone … and I miss her.
In searching for what to write this week, I picked up a book of quotes. The words of Archbishop Desmond Tutu were a comfort. “A person is a person through other persons.” Indeed that was true for me with Helen.
The people we chose as playmates through our game of life give us so much. The joy, the support, the trust, the shared moments are all immediate, then there's what's underneath – the love. That never leaves us, even if the person does.
It's our nature to love and be loved. Once we have experiences that true connection, whether in a brief interlude, an intimate relationship or a deep friendship, what we share with that person is always a part of us.
Give your love …always. It is the greatest gift you have.
Thank you Helen for making a difference in my life and in this community through your love.
© Arcadia Love 2008
September 13th 2007
I happen to personally know a ‘Kitchen Goddess.' She moves through the most menial of tasks with ease, charm and grace. She doesn't ever seem to get flustered or if she does, it's laughed away like a leaf on the wind.
Until I met her, my kitchen routine resembled more of a rugby match … played by someone who does even like the sport! Pass this, drop that, pile up, quick stir, hit arm (ouch) interspersed with “Muuuuuum is dinner ready yet?”
One day I decided I'd had enough of the stress. From then on, each time I entered the kitchen, whether to prepare a meal, wash the dishes or do a general clean up, I'd imagine myself slipping into my friend's slippers. It worked!
Before long I was gracefully, peacefully and lovingly moving my way through my tasks. And you know what? I started enjoying them.
I thought, why not take this new found state into other areas of my life. Next time I found myself tromping through the rainforest on my daily walk, I tried moving lightly and mindfully instead.
My work, my walk, my talk, I started approaching it all in a more peaceful way. I've still a ways to go before I can claim to be a graceful driver, but I'm working on it.
Now I remind myself, when I'm feeling heavy, move lightly, when I'm rushed, slow down or if it feels hard, think soft. You'll find that as you move more mindfully through your world, your world will change, open up and even be more fun.
It is said that peace starts at home. My recommendation? Start in the kitchen. Here, you can borrow my slippers!
© Arcadia Love 2008
August 30th 2007
A good friend (who wishes to remain anonymous) and I caught up recently for a cuppa and she told me of a little project she'd been working on.
“Once a week, since July” she said, “I've baked a fruit cake.”
“That's nice” I thought, hoping there was more to the story than my friend's love of baking.
“My plan is to continue baking one cake every week until just before Christmas. Then I'd like to give them to you to raise funds for a good cause.”
“What a lovely gift,” I said gratefully, but she wasn't finished.
“I'd like to put forward a challenge for others to do the same. Create one thing every week between now and Christmas.”
The idea was growing. We continued to discuss what people might offer. Of course it would be something they enjoy doing, perhaps a craft item, or potting a plant or something that's a part of their business.
“I'll have over 20 cakes baked by then” she said. “It's a small offering, but it's a way that I can make a difference and feel good about it.”
Imagine if a hundred people took up the challenge. We would have a fantastic array of items to sell in time for Christmas and would raise money when it's needed most.
What's even more wonderful is that every item will be made with love and with the knowledge that it's helping others.
So, there's the challenge! If you're interested in creating something special every week for the next few months, let me know so we can get spread the word. And happy baking my friend!
© Arcadia Love 2008
Locals Lavina & Russell Wagner found a wonderful way to make a difference.
“Our first daughter Chloe's first birthday was fast approaching” Lavina said “And we pondered what to do to celebrate. We wanted to do something that would give to the planet rather than take.
“Russell studies Renewable Energy Systems whilst I'm Convenor of the Maleny Greens. We were both conscious of the Earth's resources being depleted and the threat of global warming. We wanted to do something that would help make the future better for Chloe and all children.
“It was only a small thing to do but rather than receive gifts we asked friends to come and give us their time to help us plant some trees. A friend allowed us to plant on a section of their land that was overgrown with weeds and needing some revegetation.
“Other friends came and dug holes, carted water and planted trees. We felt better that more resources weren't being used up by us in the form of gifts for Chloe. She already has a roomful of preloved toys and books given to her by other children. We wanted to continue our belief that we should be giving more to the planet than we are taking.
Trees absorb the carbon dioxide that scientists agree is causing global warming. It is only a small corner of the earth that will be better but hey if we all do something small it will add up to a better future for all children.”
© Arcadia Love 2008
August 16th 2007
One day in the forest a huge fire broke out. All the animals fled, except a little hummingbird who decided to stay and put out the fire.
It flew to the nearest river, picked up a drop of water with its tiny beak, flew back and poured that drop on the fire. It repeated this action over and over again, each time bringing a drop of water.
The other animals watched from a distance, laughing and mocking the hummingbird. The harder they laughed, the harder the hummingbird worked. It remained committed, persistent and patient.
“What do you think you are doing?” the other animals asked, “You are too small to put out that big fire”. Without stopping what she was doing, the hummingbird answered, “I'm doing the best I can.”
I found this little story while searching for Nobel Prize winners. The story illustrates what the laureates presented with this award exemplify – people who have tried to do their best.
Since 1901, the Nobel Prize has been honoring men and women from all corners of the globe for outstanding achievements in physics, chemistry, medicine, literature and for work in peace.
The foundations for the prize were laid in 1895 when Alfred Nobel, scientist, inventor, entrepreneur, author and pacifist wrote his last will, leaving much of his wealth to the establishment of the Nobel Prize.
It's an inspiring site to visit as you walk through the lives of people who have contributed to making the world a better place.
© Arcadia Love 2008
August 9th 2007
Years ago I decided to switch off the news! I had unknowingly become addicted to the daily horrors presented by the ‘if it bleeds it leads' mainstream media mentality, believing that it would tell me what was going on in the world ... what I needed to know.
Then one day I woke up! I woke up to the understanding that I create my own world. I woke up to the knowledge that what we see on the news or read in the paper represents such a small percentage of what's really happening and I woke up feeling relieved, like a weight had been lifted.
When shared my new found freedom from media addiction, I was met with the same fears and judgments that I was learning to shed.
“That's very ignorant of you.” “How will you find out what's going on?” “What if there's something that you need to know. It may be very important.”
I understood those fears. I'd lived them. But now I was choosing to replace them with trust - that everything I need to know will come my way.
It's been amazing to watch that trust unfold. I now find out what I really need to know from friends, though a magazine interview, while watching a documentary or while flipping from one TV station to the next. The information, the ‘news' that I've needed to know has come my way, if and when I've needed to hear it.
What I've been saved, along with many hours numbed out in front of the TV or turning page after page of depressing, irrelevant stories is that heavy feeling I used to have. You know, that one in the pit of your stomach labeled ‘The world is a bad and scary place.'
Now I chose which pictures I put into my head, which programs I chose to watch, the uplifting DVD's, the inspiring stories. Try it. You'll find the world to be a most beautiful, positive and amazing place, if you just know where to look.
© Arcadia Love 2008
August 2nd 2007
Teacher of love and giver of hugs, Leo Buscaglia tells a parable which has become one of my favourites. Although I first heard it over 25 years ago, I'm still learning to apply its teaching today.
There is a remote place called Chayah in Central Thailand. In the middle of a great body of water is a little island and on it a Buddhist monastery. They have no water and must bring it from the mainland by boat and dump it into a big rain barrel. My Buddhist teacher there told me a beautiful story.
He said “You work very hard all day and you come back eagerly wanting a drink of this precious water that you know you can't waste. You open up the rain barrel, reach in with your little scooper, and see an ant in the rain barrel. You are furious! You say, ‘How dare you be in my rain barrel under my tree in my shade on my island – with my water!' And you squish the ant. Attached!
“Or you consider before you squish it and you say, ‘It is a very hot day and this is the coolest place on the island. You're not hurting my water.' You scoop around the ant and you drink. Unattached.
Then he said, “There is also such a thing called ‘non-attached.' Do you know what that is? The minute you open the rain barrel and see the ant, you don't think about good, bad, right, wrong. You immediately feed the ant some food. Love!”
We must begin to recognise that you are the only person who can feed me the food that I need and I am the only person that can do the same for you.
We are so much less without each other.
Thanks for the reminder Leo.
© Arcadia Love 2008
July 27th 2007
I'm often asked ‘How can I make a difference?' It's reassuring to know that people want to reach out and help others, but often they just don't know how …or what to support. My usual response is “Find something that you're passionate about and offer your support.”
But it appears that's also not as easy as it sounds. Passion is a strong feeling, a powerful emotion. It's often related to intimate or romantic relationships, feelings of excitement or actions of a positive nature.
I've found that passion can also be found in the darkest places
Robert Kiyosaki, the author of many books including ‘Rich Dad Poor Dad' spoke many years ago about finding your passion. He suggested “Find what makes you angry and go and do something about it.”
When I heard that it suddenly clicked. I'd been looking for something to get excited about, something good to focus on. Now I asked myself, ‘What makes me angry?' Immediately I had a long list; children forced into labour or prostitution, parents too poor to give their children an education, millions who were starving – for food, for shelter, for clothing … for love.
I had found my passion … by finding my anger. Now I could get excited about doing something about it.
If you're struggling to fill that empty space, to find that passion that will fill your heart to overflowing try looking at what gets your blood boiling, what seems unfair or unjust. It could be right under your nose in your own community or further afield in developing countries.
It may involve animals or trees, sickness or sanitation, civil rights or land mines, pollution or malnutrition. Once you find what makes you angry, then set out to find a way to do something about it – to make a difference. Remember what Ghandi said ‘Be the change you want to see in the world.
© Arcadia Love 2008
July 19th 2007
As a writer of stories, I'm often bewildered by people's hesitation in sharing them.
“Nobody would be interested in my story” says the grandmother who is making groundbreaking changes in the education system.
“It's just a small contribution,” explains the businesswoman who set up a sewing group to make clothing for children in need.
“I like to keep a low profile” says the farmer who spends money helping to ease the financial burden of parents with children in hospital.
“I'm tired of telling it” says the young woman when asked to share how she overcame a serious health condition using simple herbs.
Stories can save lives. Stories can spark a great idea or a new business or a much needed service. Stories can change the path of history, bring tears of joy, end suffering and inspire action.
Henry Wadsworth Longfellow said “If we could read the secret history of our enemies, we should find, in each man's life, sorrow and suffering enough to disarm all hostility.”
Stories can indeed change the world for the better.
I encourage you to become story tellers. If you don't have a story of your own, find someone else's and tell it! Seek out stories that inspire you, that make your heart sing … and share them.
Better still, start creating your own stories of positive action that others will want to share.
Here's a story I love, as told by Andrea Ayvazian. During the Vietnam war, A.J. Muste stood in front of the White House night after night with a candle – sometimes alone. A reporter interviewed him one evening as he stood there in the rain. “Mr Muste,” the reporter said “Do you really think you are going to change the policies of this country by standing out here alone at night with a candle?” A.J. responded, “Oh, I don't do this to change the country. I do this so the country doesn't change me.”
© Arcadia Love 2008
July 12th 2007
My friend Anthony used to help people find their purpose – that direction we seek to give our lives meaning. I was never able to attend one of his workshops, but one day sat with him and pointedly asked, “So, how do I find my purpose?”
Anthony explained, “It's not something to ‘find' but a way of being”. “There's nothing to ‘find' or ‘seek' or ‘attain,' Your purpose is the essence of who you are.”
“So,” I asked “Let's say, my essence is making people laugh, then is that my purpose?”
“Perhaps,” Anthony paused a moment “But I think we can redefine it. Firstly, it's impossible to ‘make someone laugh.' You can do something and the person may, or may not laugh.”
“Ok,” I followed.
“What's the deeper feeling” Anthony questioned “Behind the laughter?”
I thought for a moment, then offered “Joy!”
“Yes,” he agreed, “Joy!” Having known me for many years, Anthony felt that ‘bringer of joy' was a hat that fit me well.
Still a little confused, I asked “So what's that got to do with my purpose?”
Anthony simplified it by saying “If ‘to bring joy' is your purpose in life, then whenever you are doing that you are ‘on purpose.' Remember I said it's not something to ‘become' or to aim for, it's a way of being.
“You have a choice to be in joy at every moment; while you wash the dishes, when you pick up the phone, when lined up in traffic, when confronted with someone who's angry. It's a choice. It's a way of being. You're either on purpose …or not!”
So now that you know my purpose, tell me yours? Perhaps we can practice and play on purpose together? Tag, you're it!
© Arcadia Love 2008
July 5th 2007
I don't know why, but I'm constantly amazed at the generosity of people in our local communities. Just last weekend I put an email out asking people to help a ‘friend of a friend' who was in need of support. Her husband has been in hospital with a serious condition for the past few months.
Minutes after I hit the ‘send' button, a reply was in my inbox, urgently asking “What do they need and how can I help?” It's a phrase I've heard over and over in the decade and a half I've called The Range my home.
Friends helping friends, business people writing cheques or supplying goods and services, artists donating works to auction, musicians playing to raise funds and community groups, churches and service clubs doing what they do best … springing into action when help is needed.
I've seen thousands raised to help alleviate financial hardship, houses cleaned, meals cooked, lawns mowed and children cared for. What most gives me hope is when strangers reach out to help a fellow human being. “I don't know them personally, but I want to help” they say.
So why am I amazed? I shouldn't be really. That sense of care for one another is one of the reasons I choose to live here. It's also why I choose to invest my time and money in my community.
That feeling of support is the reason why, a few years back I cancelled my home and contents insurance. Now I'm not recommending you do the same, but here was my reasoning. I've spent tens of thousands of dollars over the years insuring my ‘stuff.' What I could be doing instead is spending that money (and energy) investing in my community.
I now believe, no I ‘know' that by building caring relationships with my Hinterland Community, if ever I were to suffer a loss, be it physical, emotional or to my environment, I know that my friends would rally around and ask “What do you need and how can I help.” Thank you!
© Arcadia Love 2008
June 28th 2007
I recently heard about a group of action-oriented oldies. The Raging Grannies are caring older women who endeavour to raise awareness of issues relating to peace, the environment and social justice through satirical songs and skits.
So what are these grannies raging about?
“We are enraged” one website states “About the conditions in which people are forced to endure their lives and about the state of the earth we are leaving for our grandchildren.
“We rage against a system that has allowed this to happen, and the institutions that perpetuate the atrocities against our planet: toxic waste dumps, landfills, nuclear facilities, gas, pipelines, and hydro towers.”
The group uses comedy as a great way to catch people's attention and once their interest is sparked, a ‘message' can then be slipped in unobtrusively, yet effectively. The audience swallows the pill and gets exposed to a different point of view quite painlessly.
From the most ancient times, the strong, wise, older women were the ones who advised, mediated and fought for what was right.
According to one website, the pitfalls in grannying including “Acting on unverified information, crediting rumours as fact, impatience in putting forward an agenda, getting caught up in a movement without understanding the whole picture and believing conspiracy theories.”
It balances this with the delights of grannying,“Dressing like innocent little old ladies so we can get close to our 'target', writing songs from old favourites that skewer modern wrongs, satirising evil-doing in public and getting everyone singing about it, watching a wrong back down, turn tail and run, sharing a history with other women who know who they are and what they're about.
The website: http://www.geocities.com/raginggrannies/ encourages you to start up your own Raging Grannies group. “It's easy” they say. “Bring together a group of women, get a Raging Grannies Songbook, find songs to sing, then practice, practice, practice!”
© Arcadia Love 2008
June 21st 2007
What One Person Can Do
In 1998, John Wood was an overworked Microsoft executive. He'd decided to backpack in the Himalayas in search of two weeks quiet solitude. Whilst trekking he took a short detour would change his life forever.
Hoping to see the ‘real' Nepal, John followed a Nepalese man who'd invited him to visit a nearby village school.
It was there that John came face to face with the harsh reality confronting millions of Nepalese children- there were almost no books. The few books they had– a romance novel, the Lonely Planet Guide to Mongolia, and a few other backpacker castoffs- were so precious that they were kept under lock and key... to protect them from the children!
After returning from his trek, John emailed friends to ask for their help in collecting children's books. Over 3,000 books arrived within the next two months. The following year, John returned to Nepal, rented a yak, and returned to the village to deliver the books.
On that trip, John made a decision. He would leave the corporate world and devote himself to starting a non-profit organisation. In his memoir, Leaving Microsoft to Change the World, John explains, "Did it really matter how many copies of Windows we sold in Taiwan this month when there were millions of children without access to books?"
Room to Read was founded on the belief that world change starts with educated childrenand that education is the key to breaking the cycle of poverty. It raises over $12 million a year, has created over 3,800 schools and libraries, provided scholarships for over 2,300 girls, distributed 2.8 million books and published 250 local language children's book titles. Their goal is to build 2020 libraries by the year 2020.
June 14th 2007
My family is not what you'd call ‘close.' We get together once or twice a year but we really don't have a lot in common beyond day to day news.
When I became a mother eight years ago, I made an effort to bring them in to my daughter's life, but distance in miles and lifestyles made it a challenge.
So I decided instead to adopt.
First there was Ludmilla, an amazing woman who taught my daughter the joy of baking. Every few months we get together as knowing old hands teach eager young ones to knead, roll and cut, all the while praising and gently correcting.
Ludmilla became ‘Baba', Jasmin's adopted grandma. Not to replace her ‘real' grandma, but as a welcome addition to our extended family.
Phyllis and Barry were next. How exciting for Jasmin to ride the tractor with Barry while Phyllis always had jelly and other treats, not available at home. Yep, we'd have to adopt them as well.
Over the years our family has grown considerably. My daughter knows who her ‘real' family are and who we choose as our ‘adopted' family.
Missing the closeness that sisters often share, I decided to create my own ‘sisterhood.' My sisters have supported me with everything from childcare to a shoulder to cry on, wholesome meals and even more wholesome advise.
Jasmin and I may not catch up with our adopted relatives all that often, but we know that they are here for us if we need them. It's a comfort and a blessing and part of the joy of living in a small and loving community.
There are so many people who, for whatever reasons don't have contact with their family. Invite them in. Offer them you. Create a new family and enrich your life and theirs.
© Arcadia Love 2008
June 7th 2007
I've discovered wabi-sabi! Not a new style of sushi or martial art, wabi-sabi is the Japanese art of finding beauty in imperfection; of accepting the natural cycle of growth, decay, and death. This elegant tradition perceives beauty in things that are flawed, worn, cracked, aged, torn, weathered, abandoned or used.
It's small flea markets, not large supermarkets; hand made paper, not mass produced imports, laughter lines not plastic surgery. It celebrates cracks and crevices and all the other marks that time, weather, and loving use leave behind. Through wabi-sabi, we learn to embrace liver spots, rust, and frayed edges.
The closest to finding a ‘Western' translation is in the term ‘less is more'; choosing the single hand-picked daisy in preference to the dozen red roses.
Wabi-sabi is appreciating the names carved over the years into the surface of the kitchen table instead of deciding to buy a new glass top. It's loving your reliable old car; dings, chips and all without a thought to trade her in.
Wabi-sabi is not sloppy or dirty or neglected. Worn things take on their magic only in settings that are clear and clean. The romance of a frayed quilt on neatly made crisp linen sheets, your five year old's pottery offering, kept dusted and in pride of place.
Wabi-sabi is not a decorating ‘style' but rather a mind-set. Next time you find yourself upset about the chipped tea pot, the mismatching sheets, the scratch on your new fridge…think Wabi-sabi and find beauty in the imperfect.
If we could learn to be content with things, exactly as they are today it could make a difference in our life … and what a great place to start.
© Arcadia Love 2008
May 31st 2007
The recent generosity of strangers or people who barely know me has got me thinking. Perhaps all the chicken soup/pay it forward/random acts of kindness consciousness is really starting to take off. Others might call it karma or reaping what we sow. However you want to look at it when someone does something nice for you, it feels good.
I'm sure you've had someone give you something that was totally unexpected, a bunch of flowers, an offer of help, an anonymous gift. If you haven't, then my (in-depth) research would indicate that you need to start doing some of those things yourself!
Begin your generosity training at home. Offer your partner a foot rub, catch your kids doing something good … and tell them. Men, if you don't already, do the dishes … believe me, for most women it works better than flowers!
Take your generous spirit to work. Leave a piece of fruit on a colleague's desk, wear a smile all day, send a ‘thank you' email to all your clients.
Now if you're not used to this behaviour, it may take others a little adjusting to get used to you. “Harry's gone all soft,” “What's in your coffee?” or “Sally wants something.” Persist …and some of your do-goodiness may eventually rub off on your cynical friends.
It's even more fun when you give anonymously. Your friends will wonder who left the flower under their windscreen wiper. Your neighbour will ask if you brought their washing in before the rain and your children will long wonder who left the ‘love note' in the letterbox.
I dare you…give generosity a go. But don't just do it for what you may receive in return, because while you're looking for it out the front door, it may be sneaking up behind you through the back!
© Arcadia Love 2008
May 24th 2007
In my desire to create a better world, I often forget that it's the small, daily acts of kindness that can and do make a difference.
When I feel that I'm not doing enough, I remember the story of the man walking along the beach. In the distance he could see someone leaning down, picking something up and throwing it into the sea. As he came closer, he saw thousands of starfish the tide had thrown onto the beach.Unable to return to the ocean during low tide, the starfish were dying.
He observed a young boy picking up the starfish one by one and throwing them back into the ocean. After watching the seemingly futile effort, the man said, "There must be thousands of starfish on this beach. It would be impossible for you to save all of them. There are simply too many. You can't possibly make a difference."
The young boy smiled as he picked up another starfish and tossed it back into the ocean. "It made a difference to that one," he replied.
I love that story. It reminds me of the quote by English writer Sydney Smith “It is the greatest of all mistakes to do nothing because you can only do a little. Do what you can.”
We can bring about change, one starfish at a time, one hug or smile at a time. We can call one friend, pick up one piece of rubbish, send one ‘thank you' card, invite one person for a meal.
The starfish story helps me remember that all grand plans start with just one simple action.
Through this column I'll share stories of people who are creating a more positive world; some with small, daily deeds, others through large worldwide projects.
© Arcadia Love 2008
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